Shipping policy

Free Shipping

Orders over $29.99 USD qualify for free shipping. Orders below $29.99 may include a shipping fee shown at checkout.

Processing Time

Most Joylo toy and craft supply orders are processed within 1-3 business days after payment is confirmed. During holidays or high-volume periods, processing may take a little longer.

Delivery Time

Delivery time depends on your location and carrier service. Tracking information will be emailed when available.

Shipping Coverage

Available shipping destinations and shipping fees are shown at checkout. If your destination is not available, please contact us before placing an order.

Need Help

Email joyloshop.service@outlook.com with your order number if you need help with a shipment.